Satwant S.
The lock looks beautiful on my door. I just love it. It’s very easy to use. Highly recommend it to anyone who’s looking to buy it.
Shashi K.
The door works perfectly fine but the front panel got severely cracked from direct sunlight. It is such an embarrassment to have a thousand dollar door handle, which looks really shi**y.
Suggest not to buy if your door gets direct sunlight.
Vijay P.
It’s look like very unprofessional work. First time the guy came to put the lock. He did not clean styker and second time he put on door. My both door is rubbing each other. I have tried to contact them many time but no respond at all. Very poor customer services. I am willing to give negative rating if I would have option for that.
Sarah
Installation was quick and professional, installation + lodge finger print/code+ set up with phone app, all done in less than an hour. Love the new Samsung smart lock, soooo convenient, no more keys needed. It looks fancy!
Jacqueline P.
I’m never using keys again. This door lock is one of the best things about my new house.
Jerry S.
Just installed Samsung lock SHP-DR708. It looks great and perfect match my entrance door.
Regrettable I did not order the lock direct from SAMSUNG Smart lock who is offering free installation service, I end up paying more by buying from their re-seller for the lock and installation.
Xingxing C.
Gina is so nice to help me solve the issue with digital lock. Definitely will purchase again if I need.
Vikram V.
Samsung lock SHP-DR708 is an excellent
Lock and loved it.
Now, i am not worried on carrying a key… just use my phone or fingerprint to unlock…
I dont have any tensions while giving tye access to my friends while im busy…
It is one of the best things from samsung
Saad Y.
Hi Team,
I got this lock installed couple of months ago and really impressed with the design and functionality. I thinks the whole house has become very secured with this lock and at the same time, the look of the lock is immaculate.
Yasir I.
Excellent service provided. The installers came on time and they were thorough professionals. They did clean all the mess as well and explained all the lock features as well. Highly recommend these guys.
Irfan
I am glad I went with DDL. Their offer of free installation saved me a couple of hundred dollars. The only problem I faced was the turnaround time. Their locksmith took longer than I expected to come out for the installation of the lock, but other than that the whole process was smooth. I would highly recommend buying locks from this company
Patrick
Great lock. Great service. The buying and installation process was so simple. No more keys needed. Works perfectly.
Lokesh
Whole family love it. We don't need keys. My phone is connected to the door so I know everything :-)
Lokesh
Whole family love it. Don't need keys. A must buy thing for any new house.
Amrit P.
Great lock, Easy to use and service from Digital door locks is exceptional. Thank you guys!
Mel W.
Love my new lock! It’s great not needing to fumble for keys when my hands are full with shopping. Great service too.
Nguyen D.
Locker Jimmy Vo do excellent. Highly recommend for him.
Allan Y.
Had the lock for about a year. Love it and the aftersale team is quite supportive and solve the issue for me easily.
Theo D.
Love the door lock, so easy for the family to get in & out of the house, let people inside when your not home.
Recommend it highly.
Prachi P.
Very nice and convenient lock, just app bit slow.
Kylie
Installed the door lock one year ago. Had some issues with the glass pad and the support team we’re super responsive and sent a replacement. Yet to install the replacement but appreciated their professional approach.
Joe P.
This is a very capable door lock. Pretty straight forward to install on the door. Was relatively easy to configure passcodes, finger prints and mobile app. This provides each family members 3 ways to unlock the front door without needing keys. All modes work well though the mobile app needs to be opened to activate the door opening. The mobile app should be further developed so that all of the configuration could be done via the mobile app.
I called the Samsung Support Line and Marianne provide excellent service and was very knowledgeable.
Margaret S.
As a family we love it. Don't need keys. We bought this for a special needs son.
It's so easy for him. He puts his fingerprint on the door panel and it opens for him.
I know when he has entered the house of an afternoon and when he leaves in the morning.
My iphone is connected to the door so I know when he is safely home.
Kevin C.
Easy to install, fits my 40 years old door well, adding fingers to the system is straightforward and easy. You can easily see families and kids returning home from the app now, not only forgetting keys is a thing in the past, opening the door for a family member is also a thing in the past, super practical and super helpful. If you have adopted to smart phones, you would love this for sure.
Kassahun A.
I like the most from my New Samsung Smart lock (DR708) is the convenience and the number of options to unlock the door. All of my family enjoy the easy ways of unlocking the doors with fingerprint pin and in app. The privacy mode features is great. The stylish looks of the door handle is a bonus.
Louella M.
Product is good but service from Digital Door Locks is better. Gina kept me updated on requirements and locksmith schedule. So coordinating my new door installer and locksmith was stress free. Thanks, Gina & Marcel for a great install of my door lock. Much appreciated.
Shady E.
Ive recently purchased and installed. Haven't moved in yet but as ive tested it seems to be great but will have to wait to use all the functions then ill update my review
Eric
amazinglock can connect with Google home. No more keys. Great service from Jimmy to install it.
Eric
Amazing lock
Jimmy inatalled this amazing lock for me. Never had to bring keys again. And works perfectly with Google home.
Chun C.
The customer services representative was very friendly, she guild us how to de-alarm the door locker and give us some tips on how to use this door locker, we find this door lock are very handy and protective.
Kassahun Adem
Super Convenience with easy to use options
I like the most from my new Samsung smart lock( DR708) is the convenience and the number of options to lock and unlock the door. All my family enjoy the easy ways of unlocking the doors, fingerprint, pin and in app unlock. Privacy mode future is great. The stylish locks of the door handle is a bonus.
Mai K
Never get locked out again - convenient and easy to use
We have been using this lock for over 18 months now. It’s been great to not have to worry about carrying keys. It’s relatively easy to use but the app is sometimes temperamental so we don’t use it much. We would love to see a child lock function to prevent young kids from opening the door. The design is sleek and technical support has been excellent. I frequently recommend this product but have only given 4 stars due to the lack of child lock function.
Kevin
Great features, easy to install, highly recommended
Was about to cut more keys after moving into my new house, then thought maybe give the smart lock a chance. Now, key copying is a thing in the past, locked out gets no more room to exist, we would never need to find a place to hide a key somewhere behind the plants around the corner, and there is no worry for key lost security concerns whether it is the kids or myself ever again. It was until we have it installed, we realised the benefits. Works great for the whole family and the installation was smooth. We all have a big smile each time opening the door now, very happy.
Kylie chau
Super convenient and easy to use
The door lock is great, especially when you don’t need to physically carry keys around anymore. The use of fingerprint is great and makes access to the house easy. Love that the app provides notification when the door is out of battery.
The app is a little temperamental. Took a few goes to come to the door. However technical support was great.
Would highly recommend the door.
Tim Farag
Great smart lock
I love this lock and it's packed with lots of smart features. if you are looking for a smart lock, this lock is highly recommended. it's safe, secure and had a modern look.
Fred
SMART DOOR LOCK
Researched plenty of smarty locks.
This one came out on top.
Had a chippy install without any issues.
Lock did not want to lock but with the help of tech support we found the mortise cable hadnt been fully inserted.
Now works a treat and looks great on our black oversize door.
Jitendra Prasad
Best Smart Lock
Very modern look and great features includes security. Makes life so easy because we don't have to carry keys around. Highly recommended
Rojo George
Great lock
Very good-looking smart lock, with so many features, and is easy to use. Highly recommended.
Shane Suffolk
Awesome looks and handy features
I've had this door lock installed now for 18 months and it's such a breeze to go for a walk and not have to take keys etc and just use the fingerprint scanner! Battery life is surprisingly good considering how often we use our front door, and the door chime is handy (let's you know when someone has opened the door and if they've accidentally left it ajar) the integrated doorbell feature is great also vs having to install a clunky outdated item that most doorbells look like they're from the 80's..
I'm glad we paid the premium for this feature packed smart lock it looks great and makes life easier!
SIBY Joseph
The Best Smart Lock
Purchased this lock two weeks ago. I had a lot of research regarding the smart locks. Samsung is manufacturing the best smart locks and especially DR 708 is on top of the range. Multiple unlocking and locking features enable users feel secure and safe.
Eric Jeong
Excellent smart door lock
Great customer service
Product - It works really well and makes our family's life so much better now as we no longer need to bring our keys to enter.
Sanjay
Great
Great installation and amazing product
Eddie Khoury
Great looking lock and great features
We bought 2 Samsung smart locks and we are happy with this one especially as it has all the features we needed plus a mechanical key. The phone support was excellent when installing. Life is so much easier now with keyless entry for the whole family. Highly recommend this product.
Ramesh Patel
Ramesh Patel - Customer Review
Great customer service. Product operates really well without any issues. Thanks a lot!
- Ramesh :)
Adi Sinha
Great lock - unstable network connection
The door lock looks and works great - when it is connected to the network. After 2 months of normal usage - the batteries died, and even before that - the lock disconnected from the network and have struggled to re-connect it since. For the price - I would expect the product to work without manual intervention to this extent.
I have contacted support- will update the review once the issue is resolved or I have an update.
Darren C
Great lock
Excellent lock with all the features you need. Does integrate with all the key smart home platforms such as Google and Alexa as well.
Shamsher Singh
Excellent Product & Excellent Service
I am impressed with digital door locks service.
Thanks you guys.
James W
No more keys
We have had this door lock now for over a year, it not only looks stunning but it works superbly and meets the needs of our busy household.
Our five year old has his own pin and can access the house, we can set up temp keys for tradies rather than leaving keys under a door mat and our relatives have their own biometric access as well.
Van Nguyen
Installation feedback program - Jimmy
I purchased Samsung Dr708. Its great Lock, working perfectly. It was installed by Jimmy who is very professionally and friendly to install it. Hes done great job and show me all functions of the lock after installation.
Adrian Teo
Beautiful Lock
Got this lock provided and installed by Jimmy over the weekend. The lock is really beautiful and working as how it's supposed to be.
The installation process was also very smooth with thorough clean-up post installation.
The lock is on the expensive side of scale but the design, functionality and overall quality is worth every dollar.
Jeeva Prakasan
Awesome Lock
Very nice looking and performing lock. Installed professionally by JIMMY. Worth every dollar.
Kamar
Best Lock
We just had or new Samsung Smart lock installed DR-708. What an amazing technology it is. Gives me full confidence on home n okr security. Smart product for a smart home
Renee Chang
Beautiful and practical smart lock
I could look at my beautiful smart lock all day long! Don’t worry about leaving keys behind anymore. Really enjoy its multiple safety functions! Thanks to Jimmy for a professional job!
Annie
Best after hours service
Loving our door, the after hours service was impeccable
Richard
Sleek versatile lock
Just installed the DR708, love the slim line look and multiple opening methods. Will buying another one for the back door. Excellent support service.
Con
Loving my new Samsung door lock
Have purchased our new DR708 and am loving it. The flexibility of being able to open our door with either fingerprint, pin or wifi is superb. I had to ring through to the support team to help set up the wifi access (user error on my behalf ) and the support team were super helpful. Loving this door lock so much I bought a second unit for the rear door as well. Thanks for a great product, and importantly great customer support.
Amrit sidhu
The perfect technology
Got the DR708, An year ago.
Works as designed, easy to use and manage remotely.
I would put this in my next house as well.
Sy Pham
Amazing
This smart lock is amazing, it looks good, feels solid as a lock should and all the functions is literally at your fingertips. Jimmy did a great job of the installation. Would highly recommend this smart lock to anyone looking for the ultimate convenience and security.
Amit Gupta
Amazing support staff
Not only the lock is great but it has the best support also, very friendly Servies
Keep up the good job guys
Xiao
great smart lock
very good product and very perfessional support team
SRINIVAS KONDA
Samsung DR708
I am in love with this lock and its amazing features. This is the best lock i have seen in smart locks. I would like to thanks Jimmy who installed the lock in such a professional way.